Friday, March 14, 2008
My husband is a genius
and the geeky cheerleaders are idiots. They could not retrieve the information from my computer. When I dropped it off, I had a list of things my husband had done that did not work. They were not interested. When I picked it up, they said there was nothing anyone could do. I even asked if we could send it somewhere (I don't know, the computer gods or something), but was told no. Then my husband came home, used tools he had down-loaded from an open source site and retrieved my stuff (let's not go into why my stuff had not been backed up). We went back to the geeky cheerleaders the next day, because they had charged us $30.00 to tell us my computer was unfixable. The first guy told us that obviously my husband had been able to retrieve my stuff because of the services they had provided. Huh? You didn't provide any service! The manager told us that they would have had to send it somewhere (apparently the computer gods live in Kansas) to fix it. Then I retold the entire story of how 1) if his person had taken the information I had brought, they would have known that and 2) I had specifically asked if there was somewhere we could send it. We got our money back. However, my computer is still out of commission. He retrieved my information, but then, the entire hard drive is corrupted and unfixable. So we got a new hard drive (from someone on the ship who had an extra one). That hard drive works fine. But we don't have a windows xp disk that works with my key so now Wes is asking around the ship and hopefully he'll get one (the disk we have is actually the developmental disk, not the actual software). After we get that done, everything should be fine. Cross your fingers. Until then, I'm stuck using the old, slow computer.